Terms & Conditions

Privacy Policy

First of all, we want to assure you that your personal information is safe with us. We have written this Policy in order to clearly explain to you when, how and why we collect and process your personal information. If anything is not clear to you, please give us a shout at info@fource.cz.

We process personal information in accordance with the applicable laws, in particular with the General Data Protection Regulation, i.e., the GDPR, (Regulation (EU) 2016/679 of the European Parliament and of the Council). We, Fource Entertainment s.r.o., are the administrator of your personal information, unless otherwise stated.


  1. If you want to keep abreast of our events, you can sign up for the newsletter. In such a case, we will collect your email address.
  2. Subscription to a newsletter is voluntary. If you sign up, you agree that we can send you our newsletter. We send tips on our events, information about contests and other news from the music world for a period of five years from the time of registration. As easily as you can extend your subscription, you can also easily unsubscribe – just click on the link in the email footer or write to us at info@fource.cz.

Buying tickets

  1. When you buy a ticket for one of the events we (co-)organize, whether through our website or through sellers and other persons, we will collect your first and last name, email address and telephone number – to fulfill the contract that thereby arises between us through the ticket sellers. This means that we will store your information to have a record of the ticket sold, possibly also to ensure safety and security at the event and to protect our rights in case there is a dispute between us, or in case of a ticket return or to inform you about event changes.
  2. We store your information after the event for the period of ten years as required by law.
  3. By buying a ticket to our concert you also become our customer. As a result, we can send you information about cancellation or rescheduling of the concert or any other important notifications related to the event for which you bought a ticket. If you check the appropriate box, with your consent we will also send you tips on other events from our events lineup that you might like.


  1. If you enter a contest we organize, we may collect your personal information which will be required for participation in the contest, selection of the winner and prize delivery. This will typically include first and last name or social media username, email, phone number and delivery address.
  2. When you participate in a contest, we presume that you agree to both its terms and to the collection of personal information. If you withdraw one or the other consent during the contest, you certainly understand that further continuation in the contest is not possible.
  3. We store personal information for the duration of the contest and the time we need to deliver the prize (for example, when sending tickets by post or verifying the name on the guest list when entering the event).

Taking photos at events

  1. At our events, we mostly take photos of the performers, but now and then we also of the excited audience. By participating in such an event, you acknowledge this fact. If you don’t want to be in the photos, just notify the photographer and if you happen to find your photo on our social media sites and you don’t like it, let us know.

Social media and communication

  1. You can also contact us at any time on social media – for example on Facebook [@fource.cz] or Instagram [@fource_cz]. If you send us a chat message, we may, if necessary, share your personal information with the social media operator to answer your question or resolve your complaint.
  2. In the event of further interaction with our accounts (e.g. likes, share), these social media platforms may share some information with us, mainly regarding the number of people or accounts they viewed, commented or responded to our posts, or demographic and other information that can help us better understand who likes to follow us and how they respond to us. You can find more information in your user accounts and also here https://cs-cz.facebook.com/about/privacy and here https://help.Instagram.com/519522125107875
    • We also use the Facebook pixel analytics tool on our website to help us understand the actions visitors take on our website, run relevant Facebook ads or measure their effectiveness. The Facebook pixel uses cookies (we’ll talk more about these cookies later) to process some information from our website (for example, information about your visit when you buy a ticket from us or click on a Facebook event). Facebook may combine or link this information with your user account. You can change the ads settings in your Facebook user account.


  1. We also use cookies. We do this so that your user experience when visiting our website is as good as possible and that we can offer you exactly what you want. In particular, we use the following types of cookies:
    • strictly necessary cookies (for the website to function as it should)
    • analytical cookies (help us measure website traffic and generate statistics about visitor behavior so that we can fine-tune the website to perfection)
    • marketing cookies (help us tailor advertising so that you only see the ads relevant to you)
  2. Which cookies we can or cannot use can be set either on the cookie bar or your browser. You can find more information here: https://www.allaboutcookies.org/manage-cookies/index.html
  3. You can also find information about cookies and how to disable them on this page: http://www.youronlinechoices.com/cz/.
  4. Stricktly necessary cookies are essential. If you reject them in your browser settings, our website will not function well enough.
  5. You can disable analytical cookies on the cookie bar or browser settings. But we will be sad because these cookies help us understand how website visitors behave, what they like and what they don’t like. It is an important feedback for us, thanks to which we can improve our website.
  6. Thanks to the marketing cookies, we can optimize the ads and show you only those you are really interested in. If you’re a rap fan, we won’t be waving folk at you. Just click agree. You can change this setting again in your browser or at http://www.youronlinechoices.com/cz/.
  7. We use cookies mainly from the following processors:

Who else can be involved in the processing

  1. We get help with processing for example from:
    • EcoMail, the digital mailroom provider, with sending newsletters and emails;
    • and other providers of processing software, services and applications we may eventually use.
  2. In addition to these helpers, some of your information is also collected by the ticket sellers who are also controllers of your data. You can always find their privacy policy on their website.

Your rights

  1. We treat your privacy rights with the greatest respect. If you have any concerns, feel free to let us know at info@fource.cz.
  2. Also, please note that you have a full set of rights regarding your personal information, namely:
    • A right to withdraw your consent; ask us for information about what personal information we collect; request access to this information from us and have it updated or corrected, or deny its processing; ask us to delete this personal information – provided it is not personal information that we are obliged or entitled to further process according to the applicable laws or its deletion would be in conflict with our legitimate interests; to ask for a copy of collected information; to object the collection if we process the information on the basis of a legitimate interest; contact the Office for Personal Data Protection in case of any doubt.